- CEO
- Shimie Hortig
- Full Time Employees
- 26,969
- Sector
- Technology
- Industry
- Software - Infrastructure
- Address
- 625 Maryville Centre Drive Saint Louis MO United States of America 63141
- IPO Date
- Jun 19, 1998
- Business
- Amdocs Limited is a multinational provider of software and services primarily serving communications, media, and entertainment service providers globally. Founded in 1982 and headquartered in Chesterfield, Missouri, Amdocs offers a comprehensive portfolio of products and services including digital customer experience suites, subscription marketplaces for over-the-top (OTT) content monetization, catalog management, commerce and care solutions, and Internet of Things (IoT) platforms. Its core offerings extend to AI-driven solutions that optimize decision-making and enhance customer engagement for telecommunications operators and digital enterprises across more than 90 countries.
Amdocs' main product suites include the amAIz Suite, a modular generative AI platform designed to break down data silos and streamline operations; the Customer Experience Suite, which incorporates digital engagement, monetization, network orchestration, and AI data domains; and the Subscription Marketplace, supporting OTT content monetization. The company also delivers catalog management services to bundle connectivity with advanced digital services and provides omnichannel commerce and care journeys powered by AI. Its IoT solutions enable connectivity between service providers and the broader IoT ecosystem.
In the last one to two years, Amdocs has focused heavily on expanding its cloud services and generative AI capabilities, highlighted by a strategic alliance with NVIDIA to enhance its amAIz AI platform with innovative agentic capabilities for immersive real-time customer experiences. The company reported record revenue of $5 billion for fiscal year 2024, driven by strong managed services growth, which now represents 58% of total revenue. Amdocs continues to invest in generative AI technologies, exemplified by embedding CES Copilots across its product suites and transitioning AI pilots to commercial operations. It also initiated a commitment to returning over 100% of free cash flow to shareholders with a forecasted revenue growth of 1% to 4.5% in fiscal 2025.
Operating in the telecommunications software and services industry, Amdocs targets major telecom operators, media companies, and content providers in developed and emerging markets worldwide. The company maintains a workforce of approximately 30,000 employees and markets its solutions to service providers seeking to improve customer experience, enable digital transformation, and monetize new digital offerings.
Amdocs is listed on the NASDAQ Global Select Market under the ticker DOX and continues to advance its leadership in cloud, AI, and digital transformation services for the communications sector. Its latest business shifts underscore a strategic emphasis on AI-driven innovation and cloud-centric service delivery models to support its global customer base.